Jenn Air Refrigerator Jcd2289ae Parts Manual

We will certainly never buy or recommend Jenn Air refrigerators. We are reasonable customers who understand the difficulty of the industry, but putting us in such a living condition with a repairable claim is really unbearable to us. We feel they could try some temporary measures to stop further damage to the fridge: e.g., put the proper door of an old fridge or some rubber fix.

On top of it, their service is not considering the troubles of the customers.

We don’t even understand how such a crooked fridge door could pass the quality control tests. The quality of the fridge is evidently questionable based on our two units. The whole experience is a sheer waste of time and effort, adding to the list of problems we have moving to a new place. This time Jenn Air won’t offer a replacement although we again reported within 30 days since they claim it’s repairable, whereas practically this problem is far worse than the cracks. We called Jenn Air for any possibility of quicker actions since the fridge is not functioning properly and we suffer from living with it for more months. And this will easily put us in an endless fix loop. We are so afraid that even if the defective door is replaced after 8 weeks, the fridge is already damaged to the state that it will continue to have other problems. What’s worse, the fridge seems to develop further problems with the leak: the compressor starts to make weird loud sounds, sometimes cracking sounds which wakes us up during our sleep. Meanwhile, the fridge condition remains to be unlivable with: we have to constantly deal with frozen and spoiled vegetables and food in the main compartment, while clearing out ice buildup in the freezer compartment almost every day. The service person found that the freezer door rubber gasket is crooked and does not seal, and ordered for a replacement door, but the door takes 6-8 weeks to arrive at minimum.

Jenn Air Refrigerator Jcd2289ae Parts Manual